FlySmart

A mobile application developed by the Malaysian Aviation Commission (MAVCOM)

Travel smart and secure, with the confidence that your passenger rights are protected through the new FlySmart mobile app.

The Malaysian Aviation Commission (MAVCOM) is proud to elevate your travel experience with the introduction of the FlySmart mobile app. Simply set up a consumer account by providing your email address, name, and phone number**¹, and travel with ease knowing your rights protection is just a tap away!*²

By registering on the FlySmart app, travelers can submit complaints*³ to MAVCOM regarding any flight service issues, non-compliance, or violations encountered during air travel. You can instantly capture photos and attach supporting documents to your reports to build a stronger case. Get notifications as your complaint moves from submission to resolution, and monitor its status in real-time via the Case History list.

Stay informed with the latest travel updates, including national flight disruptions, breaking travel news, and other important events, by receiving news broadcasts directly in your FlySmart app. With convenient in-app links to the FlySmart website and Facebook page, essential traveler rights information is instantly accessible at your fingertips.*⁴

Download and install the FlySmart mobile app today and travel smarter with FlySmart!

*¹A continuous internet connection is required.

**²Your personal data will be used exclusively for MAVCOM's complaints management process.

**³Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1. Additional features
   
   • Travel Advisory
   • Know Your Rights
   • Account Deletion
   • Refund Process
2. Bug fixes
3. Design improvements