RCM

Enhance your field operations with RCM, a powerful tool that integrates seamlessly with RecoveryConnect® and MRS web apps. RCM equips your field agents with real-time repossession assignment information, ensuring they have case data at their fingertips. This helps agents mitigate risks by avoiding wrongful repossessions and allows them to quickly update the unit's status to "On Hook." Once marked as "On Hook," agents can proceed with the asset recovery process safely and conveniently.

RCM's mapping feature enhances efficiency by allowing drivers to scan custom icons for running addresses, setting pick-up locations, and recovering more units with ease. Create and store filters to focus your map on what's crucial for your agency. Each asset recovery form captures condition information and photos, automatically generating a Condition Report that is promptly submitted to the client.

With RCM, you can enjoy a range of features designed to streamline your operations:

• Customize map icons (Pro)
• Mark collateral as "On-Hook" with a single button press
• Streamline the Asset Recovery process with quick condition, photos, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark "Favorite" cases for quick access
• Filter cases to efficiently run addresses
• One-tap quick updates
• Auto-generated geo-updates
• Work through your To Do list to capture quick condition reports of recovered units

For any assistance with RCM, our dedicated team is available 24/7. You can reach out by submitting a request through our Contact Us page or directly via our website at https://mbsicorp.com/contact/.

What's New in the Latest Version 3.0.33

Last updated on Oct 2, 2024

Accept Cases in Mobile
New Feature: Users can now accept cases directly on their mobile devices! Accept or decline cases from the NEW CASES section on the home page. Long press to multi-select cases, and search or filter by client, case type, dates, or accepted before status. All activities are logged in the case History for easy tracking.

For a detailed walkthrough on permissions, check out our video at https://youtu.be/rW0rJGe0Wr8. For more information on our privacy practices, please visit our Privacy Policy.