SIMANTAP PUAS

SIMANTAP PUAS: A Comprehensive Service Feedback Application for PKM-Guluk Guluk Jawat Sumenep, East Java. This innovative app offers two survey methods – a standard survey and a customizable questionnaire – designed to comply with the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations. User feedback is securely stored in an online database, enabling the generation of detailed reports on service quality and performance, ultimately contributing to a robust Community Satisfaction Index.

Utilizing the reliable Likert scale for data collection and sophisticated calculations, SIMANTAP PUAS provides management with precise insights to identify areas needing improvement. Administrators have complete control over questionnaire content, aligning it with regulatory requirements, and can even address specific customer concerns. A dedicated feature allows administrators to easily print reports directly from a Windows computer.

Key Features of SIMANTAP PUAS:

• Flexible Survey Options: Choose between standard and customizable questionnaire modes to best suit your needs.
• Regulatory Compliance: Developed in strict accordance with Ministerial Regulation No. 14 (Year *), ensuring adherence to all relevant standards.
• Secure Online Database: All user feedback is safely stored and readily accessible via an online database.
• In-depth Reporting: Receive detailed reports encompassing Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit metrics, providing a clear picture of community satisfaction.
• Accurate Measurement: Employs the proven Likert scale for precise and reliable feedback.
• Convenient Report Printing: A dedicated module simplifies report printing for easy distribution.

Summary:

SIMANTAP PUAS streamlines the service feedback process with its dual survey modes and regulatory compliance. The secure database and comprehensive reporting functionality offer invaluable data for service improvement. The integration of the Likert scale and convenient report printing further enhances the app's practical value. Download the app today and begin enhancing community satisfaction!